Returns & Exchanges
At Black Lapel, we are committed to your satisfaction and offer a 30-day window for returns or exchanges on all unworn and unwashed items. We strive to make the process as seamless as possible to ensure you find the perfect fit for your lifestyle.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is authorized, download and print the prepaid shipping label provided via email to ensure tracked and secure transit.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached, and securely seal the box before attaching the return shipping label.
Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing